Your Questions Answered!

Q: Is One on One Training right for me and my dog?

A: With personalized training, we will train together to make a plan to resolve every behavioural issue your dog is having, one by one.  For every hour of training time with me there is at least and hour of preparation time ahead and another hour of follow up afterward, not counting the unlimitled support time in between sessions.  If you have a question you can ask me.  If you are confused, I can clarify what you are training your dog to do.  If something is not working, I can give you tips and suggestions to set you up for success.  I can make something that seems difficult become simple for you to do.  

Q: Are Small Group Classes right for my dog?

A: Female dogs who are not spayed may be able to join a group class when they are not in heat.  Dogs who are aggressive, fearful, reactive, bully other dogs, and/or excessively pull on the leash may only be suitable for One on One Training Sessions.  When you and your dog are ready I can pair you with other people and their dogs to train in Small Group Classes.   

Q: What are the benefits of Puppy Training?

A: Puppy training is focused on routine to help reinforce good house manners.  After the training session, there is playtime or polite leash behaviour training. Training helps to ensure that your puppy will grow up to be a happy and healthy dog. 

Q: How is training scheduled?

A: One on One Training Sessions are scheduled on a day and time that works best for you and your dog (subject to availability).

Small Group Dog Training Classes are offered on a first come first serve basis so you will be offered a spot when it is available.   

Q: What are your payment policies?

A: Payments for services are due in advance. 

Q: What is your cancellation policy?

A: Rescheduling is done based on availability.  I am very flexible with postponing Training Sessions and Classes.  Play and Practice sessions are booked one at a time and can also be postpone if needed.  

Q: What happens if my dog gets sick or injured?

A: Pet CPR, First Aid, & Care Certified through St. John Ambulance, I carry a first aid kit as well as extra equipment in case of emergency.  If your dog gets sick or injured during training, I can administer first aid with your permission and then help you determine how to proceed.  

Q: What is your approach to training dogs?

A: I believe in using only R+ positive reinforcement training methods with the dogs in my care and teaching only the same to my dog guardians.  I never use physical corrections or verbally abuse dogs.  I use wholesome treats and praise to reinforce good behaviours and redirect unwanted behaviours towards more desired ones.  I never use fear or coercion to intimidate dogs.  I use leadership and good example to show dogs what to do and how to do it with encouragement and reinforcement.  With clear boundaries that recognize and respect limitations, I set dogs up for success by helping them to learn how easy it is to be reinforced for wanted behaviours.